Information and message center — diagnostics and checks

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Inspection and verification


1. Check the validity of the customer's complaint by activating the system.

2. Perform a visual check for obvious signs of mechanical and electrical damage.

Visual Inspection Table


Mechanical factors

Electrical Factors

– Blocking the fuel gauge

– Damaged fuel tank

– Damaged washer fluid reservoir

- Fuse (And)

– wiring harness

– Loose or corroded connector (s)

- Dashboard

– Outside temperature sensor

– Information and message center

– Windshield washer fluid level switch


3. If there is an obvious cause for the reported or received complaint, correct the problem (if it is possible) before moving on to the next step.

4. Check the correct operation of the following systems by operating the systems.
  • Outside temperature
  • average speed
  • Instant fuel consumption
  • Average fuel consumption
  • Remaining distance to refuel

5. If the cause of the problem is not obvious, look for the symptom and refer to the Self-Diagnostic Mode.

Self-diagnosis mode


1. To enter the information and message center self-diagnosis mode, turn the ignition switch to position II, press and hold the SELECT button for five seconds.

2. Release the SELECT button: the information and message center will enter the Self-diagnostic mode.

3. Press the SELECT button to switch between the tests described below in Self-Diagnostic Mode.

4. To exit Self-Diagnostic Mode at any time, press the Information and Message Center RESET button or the INFO button on the turn signal switch.


5. If Self-diagnostic mode is not available, use the FDS 2000 Information and Message Center to diagnose.

Check

Syntax to display

Test pointer/indicator/display

Description

1. Check segments and output tone

All segments turn on

-

Displays all segments that are switched on to check the operation of the bulbs. A tone is generated every two seconds. There are no manipulations with the windshield washer fluid level indicator lamp and the ice warning indicator lamp.

2. Checking the inclusion of segments

All segments turn on

Light Bulb Check

Displays all segments that are switched on to check the operation of the bulbs.

3. Speed sensor input status

km/h or m/h

Average speed.

Displays the input pulse signal received from the speed sensor.

4. Fuel flow input status

l/h

Instantaneous fuel consumption.

Displays the input pulse signal received from the fuel pump module.

5. Average fuel consumption signal status

L/100km

Average fuel consumption.

Displays the average fuel consumption calculated by the powertrain control module (PCM).

6. Fuel tank resistance input status

Fuel pump symbol and L or°G

Remaining distance to refuel.

Displays the amount of fuel remaining in the fuel tank in liters or gallons. When the circuit is opened, an OC message is issued; at which the circuit is closed, the message SC is issued.

7. Fuel tank resistance input status

Fuel pump

-

Displays the voltage value of the fuel tank reference input in V. (the measured level should be 0.5 V below the battery voltage).

8. Fuel correction factor

MPG

Instant fuel consumption

Displays the fuel consumption pulse correction factor as a percentage. (can be±25).

9. Air temperature sensor input status

°C

Outside air temperature.

Displays the outdoor temperature. Below -40°C or above +65°C, OC and SC messages are displayed.

10. Signal input status of parking lights

LO or HI

Side light input status

Displays the status of the marker lights input. If the marker lights are on (ON position), the message HI is displayed.

11. Battery voltage input status

Lbt or Hbt

Power supply.

Displays the current battery voltage. The Lbt message is displayed when the battery voltage is low. The Hbt message is displayed when the battery voltage is high.

12. Checking the ROM code

ROM

Version of the installed software of the information and messages module.

Displays the installed software version.




6. If the complaint persists after exiting the Self-Diagnostic Mode, refer to the Symptom Table.

Trouble symptom table


State

Possible Causes

Action

• The control lamp does not work - outside air temperature

•Electrical circuit (And).

• Bulb of a control lamp of the warning about ice.

• Outside air temperature sensor.

•Center for information and messages.

•GO to Pinpoint Test A.

• The control lamp is permanently on - outside air temperature

•Electrical circuit (And).

• Outside air temperature sensor.

•Center for information and messages.

•GO to Pinpoint Test B.

• The control lamp does not work - the level of the windshield washer fluid

•Electrical circuit (And).

• Lamp of a control lamp of level of working liquid of a windshield washer

• Windshield washer fluid level switch.

•Center for information and messages.

•GO to Pinpoint Test C.

• The control lamp is constantly on - the level of the windshield washer fluid

•Electrical circuit (And).

• Windshield washer fluid level switch.

•Center for information and messages.

•GO to Pinpoint Test D.

•Medium speed function does not work

•Electrical circuit (And).

• Vehicle speed sensor (VSS).

•Center for information and messages.

•Powertrain control module (PCM).

•GO to Pinpoint Test E.

•Instantaneous fuel consumption function does not work

•Electrical circuit (And).

• Fuel pump module.

•Center for information and messages.

•PCM.

•GO to Pinpoint Test F.

•The function of the average fuel consumption does not work

•Electrical circuit (And).

• Fuel pump module.

•PCM.

•GO to Pinpoint Test F.

• The function of the remaining distance to refueling does not work

•Electrical circuit (And).

• Fuel pump module.

•PCM.

•GO to Pinpoint Test G.




Diagnostics Performed by the Ford Diagnostic System Tester (FDS 2000)


1. To access Ford diagnostic system checks (FDS 2000) connect the FDS 2000 to the data link socket (DLC), located under the instrument panel and select the type of vehicle to be tested from the FDS 2000 menu.

2. If the DTCs generated are relevant to the complaint, go to the Diagnostic Trouble Code List (DTC) information and message centre.

3. If there are no reported DTCs related to the complaint, go to the Symptom Chart to continue diagnosis.

List of diagnostic trouble codes (DTC) Information and message center


Self-Diagnostic Mode DTCs Displayed

DTC

Description

Source

Actions

1287

P1287

Fuel System Pulse Width Larger Than Expected

Information and message center

See Section 413-01 for more information.

1500

P1500

Intermittent vehicle speed signal failure

Information and message center

GO to Pinpoint Test E

5730

C1730

Reference voltage out of range

Information and message center

GO to Pinpoint Test F

9201

B1201

Malfunctions in the fuel system sensor circuit

Information and message center

See Section 413-01 for more information.

9203

B1203

Fuel system sensor circuit short to battery voltage

Information and message center

See Section 413-01 for more information.

9255

B1255

Open air temperature sensor circuit

Information and message center

GO to Pinpoint Test A.

9257

B1257

Short circuit of the outdoor temperature sensor to "mass"

Information and message center

GO to Pinpoint Test A.

9317

B1317

High battery voltage (above 15.5 V)

Information and message center

Use FDS 2000 to perform diagnostics.

9318

B1318

Low battery voltage (only in diagnostic mode)

Information and message center

Use FDS 2000 to perform diagnostics.

9342

B1342

Malfunction of the central timer module

Information and message center

Use FDS 2000 to perform diagnostics.

9342

B2143

Memory device error

Information and message center

Use FDS 2000 to perform diagnostics.

A369

B2369

Short circuit on "mass" in the audio signal output circuit

Information and message center

Use FDS 2000 to perform diagnostics.

A477

B2477

Configuration error

Information and message center

Use FDS 2000 to perform diagnostics.








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