Inspection and verification
1. Check the validity of the customer's complaint by activating the system.
2. Perform a visual check for obvious signs of mechanical and electrical damage.
Visual Inspection Table
Mechanical factors |
Electrical Factors |
– Blocking the fuel gauge – Damaged fuel tank – Damaged washer fluid reservoir |
- Fuse (And) – wiring harness – Loose or corroded connector (s) - Dashboard – Outside temperature sensor – Information and message center – Windshield washer fluid level switch |
3. If there is an obvious cause for the reported or received complaint, correct the problem (if it is possible) before moving on to the next step.
4. Check the correct operation of the following systems by operating the systems.
- Outside temperature
- average speed
- Instant fuel consumption
- Average fuel consumption
- Remaining distance to refuel
5. If the cause of the problem is not obvious, look for the symptom and refer to the Self-Diagnostic Mode.
Self-diagnosis mode
1. To enter the information and message center self-diagnosis mode, turn the ignition switch to position II, press and hold the SELECT button for five seconds.
2. Release the SELECT button: the information and message center will enter the Self-diagnostic mode.
3. Press the SELECT button to switch between the tests described below in Self-Diagnostic Mode.
4. To exit Self-Diagnostic Mode at any time, press the Information and Message Center RESET button or the INFO button on the turn signal switch.
5. If Self-diagnostic mode is not available, use the FDS 2000 Information and Message Center to diagnose.
Check |
Syntax to display |
Test pointer/indicator/display |
Description |
1. Check segments and output tone |
All segments turn on |
- |
Displays all segments that are switched on to check the operation of the bulbs. A tone is generated every two seconds. There are no manipulations with the windshield washer fluid level indicator lamp and the ice warning indicator lamp. |
2. Checking the inclusion of segments |
All segments turn on |
Light Bulb Check |
Displays all segments that are switched on to check the operation of the bulbs. |
3. Speed sensor input status |
km/h or m/h |
Average speed. |
Displays the input pulse signal received from the speed sensor. |
4. Fuel flow input status |
l/h |
Instantaneous fuel consumption. |
Displays the input pulse signal received from the fuel pump module. |
5. Average fuel consumption signal status |
L/100km |
Average fuel consumption. |
Displays the average fuel consumption calculated by the powertrain control module (PCM). |
6. Fuel tank resistance input status |
Fuel pump symbol and L or°G |
Remaining distance to refuel. |
Displays the amount of fuel remaining in the fuel tank in liters or gallons. When the circuit is opened, an OC message is issued; at which the circuit is closed, the message SC is issued. |
7. Fuel tank resistance input status |
Fuel pump |
- |
Displays the voltage value of the fuel tank reference input in V. (the measured level should be 0.5 V below the battery voltage). |
8. Fuel correction factor |
MPG |
Instant fuel consumption |
Displays the fuel consumption pulse correction factor as a percentage. (can be±25). |
9. Air temperature sensor input status |
°C |
Outside air temperature. |
Displays the outdoor temperature. Below -40°C or above +65°C, OC and SC messages are displayed. |
10. Signal input status of parking lights |
LO or HI |
Side light input status |
Displays the status of the marker lights input. If the marker lights are on (ON position), the message HI is displayed. |
11. Battery voltage input status |
Lbt or Hbt |
Power supply. |
Displays the current battery voltage. The Lbt message is displayed when the battery voltage is low. The Hbt message is displayed when the battery voltage is high. |
12. Checking the ROM code |
ROM |
Version of the installed software of the information and messages module. |
Displays the installed software version. |
6. If the complaint persists after exiting the Self-Diagnostic Mode, refer to the Symptom Table.
Trouble symptom table
State |
Possible Causes |
Action |
• The control lamp does not work - outside air temperature |
•Electrical circuit (And). • Bulb of a control lamp of the warning about ice. • Outside air temperature sensor. •Center for information and messages. |
•GO to Pinpoint Test A. |
• The control lamp is permanently on - outside air temperature |
•Electrical circuit (And). • Outside air temperature sensor. •Center for information and messages. |
•GO to Pinpoint Test B. |
• The control lamp does not work - the level of the windshield washer fluid |
•Electrical circuit (And). • Lamp of a control lamp of level of working liquid of a windshield washer • Windshield washer fluid level switch. •Center for information and messages. |
•GO to Pinpoint Test C. |
• The control lamp is constantly on - the level of the windshield washer fluid |
•Electrical circuit (And). • Windshield washer fluid level switch. •Center for information and messages. |
•GO to Pinpoint Test D. |
•Medium speed function does not work |
•Electrical circuit (And). • Vehicle speed sensor (VSS). •Center for information and messages. •Powertrain control module (PCM). |
•GO to Pinpoint Test E. |
•Instantaneous fuel consumption function does not work |
•Electrical circuit (And). • Fuel pump module. •Center for information and messages. •PCM. |
•GO to Pinpoint Test F. |
•The function of the average fuel consumption does not work |
•Electrical circuit (And). • Fuel pump module. •PCM. |
•GO to Pinpoint Test F. |
• The function of the remaining distance to refueling does not work |
•Electrical circuit (And). • Fuel pump module. •PCM. |
•GO to Pinpoint Test G. |
Diagnostics Performed by the Ford Diagnostic System Tester (FDS 2000)
1. To access Ford diagnostic system checks (FDS 2000) connect the FDS 2000 to the data link socket (DLC), located under the instrument panel and select the type of vehicle to be tested from the FDS 2000 menu.
2. If the DTCs generated are relevant to the complaint, go to the Diagnostic Trouble Code List (DTC) information and message centre.
3. If there are no reported DTCs related to the complaint, go to the Symptom Chart to continue diagnosis.
List of diagnostic trouble codes (DTC) Information and message center
Self-Diagnostic Mode DTCs Displayed |
DTC |
Description |
Source |
Actions |
1287 |
P1287 |
Fuel System Pulse Width Larger Than Expected |
Information and message center |
See Section 413-01 for more information. |
1500 |
P1500 |
Intermittent vehicle speed signal failure |
Information and message center |
GO to Pinpoint Test E |
5730 |
C1730 |
Reference voltage out of range |
Information and message center |
GO to Pinpoint Test F |
9201 |
B1201 |
Malfunctions in the fuel system sensor circuit |
Information and message center |
See Section 413-01 for more information. |
9203 |
B1203 |
Fuel system sensor circuit short to battery voltage |
Information and message center |
See Section 413-01 for more information. |
9255 |
B1255 |
Open air temperature sensor circuit |
Information and message center |
GO to Pinpoint Test A. |
9257 |
B1257 |
Short circuit of the outdoor temperature sensor to "mass" |
Information and message center |
GO to Pinpoint Test A. |
9317 |
B1317 |
High battery voltage (above 15.5 V) |
Information and message center |
Use FDS 2000 to perform diagnostics. |
9318 |
B1318 |
Low battery voltage (only in diagnostic mode) |
Information and message center |
Use FDS 2000 to perform diagnostics. |
9342 |
B1342 |
Malfunction of the central timer module |
Information and message center |
Use FDS 2000 to perform diagnostics. |
9342 |
B2143 |
Memory device error |
Information and message center |
Use FDS 2000 to perform diagnostics. |
A369 |
B2369 |
Short circuit on "mass" in the audio signal output circuit |
Information and message center |
Use FDS 2000 to perform diagnostics. |
A477 |
B2477 |
Configuration error |
Information and message center |
Use FDS 2000 to perform diagnostics. |
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