Inspection and verification
1. Check the customer complaint by using the system.
2. Perform a visual inspection for obvious signs of mechanical or electrical damage.
Visual inspection table
Electrical factors:
- Fuse Box(s)
- Lamp(s)
- Wiring harness
- Loose or corroded connector(s)
- Accessories installed subsequently
- Switch(es)
3. If an obvious cause for a problem noted or described by the customer is found, correct it (if possible) before moving on to further actions.
4. If the cause of the complaint is not obvious upon visual inspection, clarify the symptom of the malfunction and refer to the Symptoms Table.
Table of signs of malfunction
|
State |
Possible Causes |
Action |
|
•The front interior light does not work |
•Fuse box •Lamp •Electric circuit •Interior lighting switch •Front interior lighting lamp •Battery energy saving device relay •Central Timer Module (CTM) |
• Proceed to PINPOINT TEST A |
|
•The rear interior light does not work |
•Fuse box •Lamp •Electric circuit •Interior lighting switch •Rear interior light •Battery energy saving device relay •CTM |
• Proceed to PINPOINT TEST B |
|
•The luggage compartment light does not work |
•Fuse box •Lamp •Electric circuit •Luggage compartment light •Luggage compartment light switch |
• Proceed to PINPOINT TEST C |
|
•The reading light does not work |
•Fuse box •Lamp •Electric circuit •Front interior lighting lamp |
• Proceed to PINPOINT TEST D |
|
•Door sill lights do not work when using the remote control |
•Electric circuit •CTM •Central Security Module (CSM). |
•For additional information, please see Section 501-14. |
|
•The battery's energy-saving device is not functioning properly |
•Electric circuit •CTM |
•To perform system diagnostics, please refer to WDS. |