Inspection and verification
1. Check the validity of the customer's complaint.
2. Perform a visual inspection for obvious signs of mechanical or electrical damage.
Visual inspection table
Electrical factors:
- Fuse Box(s)
- Chain(s)
- Electrical connector(s)
- Lamp(s)
3. If an obvious cause for the problem you identified or the customer described is found, correct it (if possible) before proceeding with further actions.
4. If the cause is not visually obvious, check the malfunction symptom and refer to the Malfunction Symptom Table.
Table of signs of malfunctions
|
State |
Possible Causes |
Action |
|
•The turn signal lights do not work or are constantly on |
•Chain(s) •Direction indicator switch. • Hazard warning light button. •Instrument panel |
• Proceed to PINPOINT TEST X |
|
•Hazard warning lights do not work/are constantly on |
•Fuse(s) •Chain(s) • Hazard warning light button. •Anti-theft alarm module / double door locking •Central Junction Box (CJB) |
• Go to PINPOINT TEST Y |
|
•One or more direction indicators/hazard warning lights do not work |
•Chain(s) • Hazard warning light button. •Direction indicator switch. |
• Proceed to PINPOINT TEST Z |
|
•The turn signal lights are working properly, but there is no sound signal. |
•Chain(s) • Hazard warning light button. •Direction indicator switch. |
• Proceed to PINPOINT TEST AA |
The original article is available on the website (www.fordbook.ru)