Inspection and verification
WARNING: Batteries contain sulfuric acid. Avoid contact with skin, eyes, and clothing. Also, wear safety glasses when working near a battery to protect against possible splashes of battery acid. If acid comes into contact with skin or eyes, rinse the affected area immediately with water for at least 15 minutes and seek immediate medical attention. If acid is swallowed, seek immediate medical attention. Failure to follow these instructions may result in injury.
WARNING: Batteries normally produce explosive gases that can cause injury. Therefore, keep fire, sparks, or flammable substances away from the battery. Always protect your face and eyes when charging or working near the battery. Always provide adequate ventilation. Failure to follow these instructions may result in injury.
1. Check the validity of the customer's complaint.
2. Visually inspect for obvious signs of electrical damage.
Inspection and verification
Electrical factors:
- Electrical connector(s)
- Battery Post Clamps
- Battery cable(s)
- Battery
3. If an obvious cause for the problem you identified or the customer described is found, correct it (if possible) before proceeding with further actions.
4. If the cause of the problem is not visually obvious, check the malfunction symptom and refer to the Malfunction Symptom Table.
Table of signs of malfunction
|
State |
Possible Causes |
Action |
|
•The car's electrical systems are not working |
•Battery. |
•PERFORM a battery health check using a battery tester. |
|
•The engine turns over slowly. |
•Battery |
•PERFORM a battery health check using a battery tester. |
|
•Battery cable(s) •Starter |
•For additional information, see Section 303-06. |