Inspection and verification
1. Check the validity of the customer's complaint.
2. Visually inspect for obvious signs of mechanical or electrical damage.
Visual Inspection Table
|
Mechanical factors |
Electrical Factors |
|
• Damaged switch (And) |
• Fuse (And) • Wiring harness • Electrical connector (s) • Electric motor (And) • Switch (And) |
3. If an obvious cause for a reported or received complaint is found, address it before proceeding with the next steps (if possible).
4. If the cause is not visually obvious, check the symptom and refer to the Symptom Chart.
Symptom table
|
State |
Possible Causes |
Action |
|
• Power seat does not work |
• The switch of management of the electric drive of a seat. |
• PERFORM a test of the power seat control switch components. REFER to Wiring Diagrams. |
|
•Electrical circuit (And). • Electric motor (And). |
• Go to PINPOINT TEST E |
|
|
• Seat heating does not work |
•Switch (And) seat heating. |
• PERFORM the seat heating switch test. REFER to Wiring Diagrams. |
|
•Electrical circuit (And). |
• Go to PINPOINT TEST F |
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