Inspection and verification
1. Check the customer complaint.
2. Visually inspect for obvious signs of mechanical or electrical damage.
Visual inspection table
|
Mechanical factors |
Electrical factors |
|
– Window seal - Window door frame |
– Fuse(s) – Electrical connector(s) – Switch(es) – Electrical circuit(s) – Initialization process - Relay |
3. If an obvious cause for the problem you have noted or the customer has described is found, correct it (if possible) before moving on to further actions.
4. If the cause is not visually obvious, check the malfunction symptom and refer to the Malfunction Symptom Table.
Table of signs of malfunction
|
State |
Possible Causes |
Action |
|
•The electric window lifts do not work on all windows - windows with electric window lifts on the front and rear doors |
•Electrical circuit(s). |
•GO to Pinpoint Test A. |
|
•The electric drive of one window lifter does not work - windows with electric drive of front and rear door windows |
•The window switch does not work. |
•PERFORM power window switch check. REFER to Wiring Diagrams. |
|
•Electrical circuit(s) |
•GO to Pinpoint Test B. |
|
|
•One-touch up/down function does not work - front and rear power windows |
•Driver's door window power switch. |
•PERFORM the driver's door window switch test. REFER to the Wiring Diagrams. |
|
•The window switch does not work. |
•PERFORM power window switch check. REFER to Wiring Diagrams. |
|
|
•Window lifter motor. |
•INSTALL a new window motor. REFER to Section 501-11. |
|
|
•General closing does not work |
•Central security module. |
•Perform the Central Security Module Self-Test. REFER to Section 419 - 01B. |
|
•Central timer module. |
•Perform the Central Timer Module Self Test. REFER to Section 419 - 10 |
|
|
•Electrical circuit(s) |
•GO to Pinpoint Test C. |
|
|
•The electric window lifts do not work on all windows - windows with electric window lifts on the front doors |
•Electrical circuit(s). |
•GO to Pinpoint Test D. |
|
•The electric drive of one window lifter does not work - on the driver's side |
•Driver's door window power switch. |
•PERFORM the driver's door window switch test. REFER to the Wiring Diagrams. |
|
•One-touch opening relay. •Driver's door window lift motor. •Electrical circuit(s) |
•Go to Pinpoint Test E. |
|
|
•The electric drive of one window lifter does not work - on the passenger side |
•Passenger door window power switch. |
•PERFORM the passenger door window switch test. REFER to the Wiring Diagrams. |
|
•Passenger door window lift motor. •Electrical circuit(s) |
•GO to Pinpoint Test F. |
|
|
•The one-touch closing function does not work - windows with electric windows of the front doors. |
•Driver's door window power switch. |
•PERFORM the driver's door window switch test. REFER to the Wiring Diagrams. |
|
•One-touch opening relay. •Electrical circuit(s). |
•GO to Pinpoint Test G. |
|
|
•The de-icing system does not work |
•Central timer module |
•Perform the Central Timer Module Self-Test. REFER to Section 419 - 10. |
|
•Windshield heating relay |
•PERFORM the heated windshield relay test. REFER to the Wiring Diagrams. |
|
|
•Windshield heating switch. |
•PERFORM the heated windshield switch test. REFER to the Wiring Diagrams. |
|
|
•Rear window heating relay |
•PERFORM the rear window defroster relay test. REFER to the Wiring Diagrams. |
|
|
•Rear window heating switch. |
•PERFORM rear window defogger switch check. REFER to Wiring Diagrams. |
|
|
•Rear window heating mesh. • Electrical circuit(s) |
•GO to Pinpoint Test H. |
|
|
•The de-icing system does not turn off automatically |
•Central timer module. |
•Perform the Central Timer Module Self-Test. REFER to Section 419 - 10. |
|
•Windshield heating relay. |
•PERFORM the heated windshield relay test. REFER to the Wiring Diagrams. |
|
|
•Rear window heating relay. |
•PERFORM the rear window defroster relay test. REFER to the Wiring Diagrams. |
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