Inspection and verification
1. Check the validity of the customer's complaint.
2. Check visually for obvious signs of mechanical or electrical damage.
Visual inspection table
|
Mechanical factors |
Electrical factors |
|
• Damaged mirror(s) • Damaged switch |
• Fuse(s) • Relay • Damaged electrical wiring • Loose or corroded connectors • Mirror motor • Switch |
3. If an obvious cause for a reported or received complaint is found, correct that cause (if possible) before moving on to the next step.
4. If the cause is not visually obvious, check the malfunction symptom and refer to the Malfunction Symptom Table.
Table of signs of malfunctions
|
State |
Possible Causes |
Action |
|
•Mirrors don't work |
•Exterior mirror control switch. |
•PERFORM outside mirror control switch component check. REFER to Wiring Diagrams. |
|
•Electrical circuit(s). |
• Proceed to PINPOINT TEST A |
|
|
•One mirror is not working |
•Exterior mirror control switch. |
•PERFORM outside mirror control switch component check. REFER to Wiring Diagrams. |
|
•Electrical circuit(s). •Electric motor(s) for adjusting the outside mirror. |
• Proceed to PINPOINT TEST B |
|
|
•One mirror does not work according to the switch commands |
•Exterior mirror control switch. |
•PERFORM outside mirror control switch component check. REFER to Wiring Diagrams. |
|
•Electrical circuit(s) •Electric motor(s) for adjusting the outside mirror. |
• Proceed to PINPOINT TEST C |
|
|
•Icing on heated outside mirror is not removed |
•Rear window heating switch. |
•PERFORM a rear window defogger switch component check. REFER to the Wiring Diagrams. |
|
•Relay. •Electrical circuit(s) •Heated mirror element(s). |
• Proceed to PINPOINT TEST D |
Visitor comments